When a leader you respect is about ready to lay it on you, but instead counts to 10, you know you just had a “coaching moment”. The other day I passed up the “where is the list of expenses that are approvable, then those that are not”? And well the answer was “there will never Read More
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Showing, and Feeling, Appreciation
As many of us either move up the ranks or go out on our own, we forget what it is like to be appreciated because instead of us getting the “at a boys” from managers as an individual contributor, we get the “now look what you did” from clients. So, how do you coupe and Read More
What Can I Do for You Today?
When was the last time you asked someone “What Can I Do for You Today?” Or any of the following: “How Can I Better Serve You?” “How Can I Help?” “What Could I Do Differently for You?” These are questions you should ask frequently to friends (yes your friends will love you!), colleagues, those you Read More