Virtual Communication Ettiquette

1. Email is still a business document. Make sure it is grammatically correct, spelling error free.

2. Be brief and to the point in email.

3. Call the person or hold a meeting when you can’t get something resolved after 1 email exchange.

4. If holding a conference call acknowledge who joins, even if the beep comes in after the call started – you never know if a competitor or someone you are talking about accidentally dials in.

5. Build a rapour with someone (face to face, over many phone calls or conversations) before hitting them up with an informal communication.

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